Privacy Policy

The HENRYSINTERIORS website is provided by Fabienne Balzer, Mühlenfeld 30, 47807 Krefeld, Germany (hereinafter referred to as "HENRYSINTERIORS"). This data protection declaration provides information on how we use and protect your data on the HENRYSINTERIORS website. Using the HENRYSINTERIORS website implies that you accept the terms set forth in this data protection declaration. If you do not agree with these terms, please do not use the HENRYSINTERIORS website. This data protection declaration applies to all members from the time they first log in at HENRYSINTERIORS, thereby acknowledging acceptance of this data protection declaration.


Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service ( or Privacy Statement (

Data collection

You may use parts of the HENRYSINTERIORS website without telling us who you are or providing any personal data. Data will be automatically collected from your computer while you surf the HENRYSINTERIORS website, e.g. the areas you visit on the HENRYSINTERIORS site and how you interact with the HENRYSINTERIORS website. We will collect your IP address, computer and connection data, browser type and version, operating system and platform, the URLs you linked from and which you visit next and a cookie number. When you want to order goods on the HENRYSINTERIORS website, you will provide us with your e-mail address, first name and surname, additional contract information such as billing and delivery address, payment information, date of birth and a telephone number. We may obtain more information from or about you in other ways, for example when you contact customer service or respond to a survey, or from feedback from logistic partners. Such data is always collected in accordance with the data protection legislation applicable.


We use your personal data, in anonymous form or by link to pseudonyms, when required, for the following purposes:

    • To handle sales. In order to provide information and services required by you, such as customer service for example, to deliver goods that you have ordered and to handle payments. 
    • To communicate with you about your orders, to provide news regarding the services of HENRYSINTERIORS (but in this case only with your explicit consent). In order to provide you with targeted marketing activities and advertise offers on HENRYSINTERIORS (but in this case only with your explicit consent). In order to inform you (after your newsletter registration) about sales promotions at HENRYSINTERIORS, providing your agreement to receive the newsletter at the time of your registration, which can be revoked at any time. 
    • To improve our site and services. In order to settle legal disputes, to respond to complaints and to fix technical problems. 
    • To prevent, uncover and investigate abuse, in particular fraud. So as to analyse the HENRYSINTERIORS website and the user behaviour and to compile aggregated reports.

Service provider

We are entitled to forward your personal data to contracted service providers that support our business operations or that we use to fulfil our contract with you (e.g. IT services, logistic partners) or to our suppliers that deliver goods directly to you. Our service providers are bound to observe confidentiality.

Public authorities

We are entitled to inform law enforcement authorities, other government agencies or third parties in connection with an investigation concerning suspected illegal or other activities that make us, you or another individual liable for claims. The personal data revealed by us may include names, addresses, telephone numbers, e-mail addresses, fraud complaints and purchasing history, as well as any other data we deem relevant. When you use the HENRYSINTERIORS website from a computer shared with others or a computer at an internet cafe, some of your personal data can also be seen by other persons who use the computer after you, if you fail to log out.

Direct Marketing

We will not sell or lease your personal data to third parties for marketing purposes. Never!

Right to choose/ opt out

You have the right to reject the receipt of newsletters for sales promotions and information concerning other promotions as well as marketing messages from HENRYSINTERIORS. However, you cannot reject the receipt of administrative e-mails (e.g. e-mails concerning your orders, changes to the contract conditions, data protection declarations or other basic conditions).

Anti-spam directive

HENRYSINTERIORS does not allow any spam. But that does not mean that we can prevent spam on the internet. When you think that you have received an unsolicited e-mail from us, please contact so that we can investigate the issue.


HENRYSINTERIORS and other companies that provide us with services as well as our external service providers may place cookies or web beacons onto your computer when you visit the HENRYSINTERIORS website. HENRYSINTERIORS uses cookies; cookies are small files that are stored on your hard drive. They make navigation easier. Cookies also help us with identification. We use these cookies and web beacons to monitor your preferences and present the HENRYSINTERIORS website in the best possible way, to recognise returning users, to measure user traffic and activities during visits to the HENRYSINTERIORS website, to monitor and improve our service and to guard against fraud. We also use cookies to individualise our service, content, advertising and product line. We may use the services of external advertising companies which may place cookies in order to allow them to collect and use anonymous data concerning your visit to the HENRYSINTERIORS website. You can block cookies at any time by changing your browser settings. However, this might mean that we are unable to provide certain services. This website uses Google Analytics, a web analysis service by Google Inc. ("Google"). Google Analytics uses cookies. The information generated by the cookie concerning your use of the website is usually sent to a Google server and stored there. When the IP anonymisation on this website is activated, your IP address is first shortened by Google in the member states of the European Union or in other states that are party to the agreement on the European Economic Area. In exceptional cases, the full IP address is sent to a Google server and shortened there. Google uses this information at the request of the operator of this website to evaluate your use of the website, compile reports on website activities and provide additional services concerning website use and internet use to the operator of this website. The IP address sent by your browser as part of the Google Analytics process will not be combined with other Google data. You can prevent storage of the cookies by appropriate settings of your browser. Please take note that in this case you might not be able to use all the functions of this website. Furthermore, you can prevent the transmission to Google of data created by the cookie concerning your use of this website (incl. IP address) as well as the processing of these data by Google by downloading and installing the Link Available Browser-Plugin:

Use of Google Analytics Advertising Features

The HENRYSINTERIORS website is using the following Google Analytics Advertising Features: Remarketing with Google Analytics, Google Display Network Impression Reporting, Google Analytics Demographics and Interest Reporting. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads by following Google's privacy ads instructions:

Links to other websites

The HENRYSINTERIORS website might contain links to other websites. We should point out that we do not influence the presentation or content of other websites. Nor can we therefore accept any liability for the up-to-dateness, correctness, completeness or quality of information provided there. HENRYSINTERIORS is not responsible for the data protection methods or contents of these sites and does not regularly monitor them. Please read the data protection declarations on these sites if you are concerned about their methods of data collection and usage.

Altering or deleting your personal data; right to information

You are entitled to be informed about the data stored in connection with your person and to have them corrected or deleted. We will, on request, inform you as quickly as possible as required by law as to whether or what personal data of yours is stored with HENRYSINTERIORS. We do our best to enter changes in our database as quickly as possible. However, not all databases can immediately be updated and old data may remain in our archives and records for a short period until they are updated. We also might not be able to send changes to partners, suppliers or external service providers who have already received your data or information. We will keep information in certain circumstances even if you might have asked for it to be deleted so that we can settle disputes, analyse programs, implement our general terms and conditions of business and shopping rules and comply with legal requirements. For both technical and legal reasons this information is never completely deleted from our database, including saved back-up systems. If incorrect information about you should be kept despite our endeavours to ensure that data are up-to-date and correct we will rectify this at your request.


HENRYSINTERIORS uses physical, electronic and administrative security measures, including an extended firewall and password protection for its database, which are intended to ensure the security of the data. We restrict access to personal data to staff members who have a need to know this information in order to provide, develop or improve the services of HENRYSINTERIORS.


We may change this declaration from time to time by informing you of such changes and publishing the amended terms on the HENRYSINTERIORS website. The amended terms will be immediately effective for all users. If you have questions concerning this data protection declaration or the use of personal data at HENRYSINTERIORS, you can send an e-mail to